pstrongSimply Solutionsarean international provider of strategic facility management and workplace maintenance.strongp pstrongOverview:strongp pYou will work alongside this vibrant Help Desk Support team to provide a first line of support for technical, building management and facilities services. This role would suit an applicant who can be comfortable in a customer service style role with an interest in IT. You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and take real pride in your work and enjoy going the extra mile. The company offers great opportunities for hard workers that are keen to build their career long term and progress.p pThe role is perfect for someone who has proven experience in a similar role in customer service and has an interest in facilities and is naturally IT savvy and is looking for a new challenge.p pstrongResponsibilities:strongp ul liBe the first point of contact for helpdesk queries and ensuring they are logged correctly in line with each client’s contract on our clients management system on our bespoke FM Platform.li liAssist with producing engineersub-contractor quotations via Microsoft 365.li liFirst point of contact for incoming telephone calls. Accurately process enquiries via our FRESHDESK internal ticketing system, resolving concerns and triage concerns to management when necessary.li liBecome a Microsoft 365 superuser for the business, supporting with queries from subcontractors and internal teams.li liLiaise with contractors, client representatives, and the full team including engineers through Microsoft 365 platforms and our internal client CRM system.li liEnsure Contractors are aware of outstanding issues and are dealing with them in a timely manner via phone and email correspondence.li liAppropriately escalate any issues where suppliers and engineers have failed to respond within contract timescales via the FRESHDESK internal ticketing system.li liProcess reports for engineers, highlighting working hours and material costs via Microsoft 365 platforms and the FRESHDESK ticketing system.li ul pstrongSalary:strong 16,500 - 17,000 per annum.p pstrongWorking hours:strong Monday to Friday, 9am - 5.30pm.p pstrongBenefits:strongp ul liCompany events.li liCollaborative modern workspace.li liFree parking.li liProven progression opportunities for apprentices.li liOffice incentives.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Advanced Level 3 Apprenticeship

Posted 1 day ago 27 days until closing

pstrongAbout the role:strongp pGeneral & Technical Flooring Services Ltd is a leading commercial flooring contractor based in Scotland, with offices in Aberdeen and Livingston. Since 1994, weve specialised in delivering high-quality flooring and wall cladding solutions across sectors including healthcare, education, hospitality, and the public sector. With a reputation for craftsmanship, reliability, and industry expertise, we offer a full-service approachfrom initial uplift and subfloor preparation to supply and professional installation. Our team takes pride in delivering safe, sustainable, and efficient results for clients across Scotland.p pYou will join their Livingston office, providing support throughout the office.p pstrongResponsibilities strongp ul liYou will become a key digital support staff member in the office, collaborating between the office staff and manufacturing staff. This will be through ensuring that scheduling will be completed accurately between the departments on Microsoft Outlook calendar.li liYou will become a super-user of bespoke software Callidus. You will use this to assist the sales staff to set prices and generate quotes for upcoming jobs. Along with managing and ordering stock for upcoming projects.li liIn this role, you will use accountancy software Xero to an expert level. This will be used to work collaboratively with suppliers and the sales team, through generating, sending invoices and processing VAT returns.li liUtilise Microsoft Outlook to manage their own personal & general office inbox responding professionally and in a timely manner.li liYou will assist in the roll-out of Microsoft Dynamics throughout the company. This software will be rolled out throughout the company to increase efficiency in tracking sales leads and opportunities. Along with this, you will use Dynamics to handle customer service requests with a high level of accuracy.li liYou will use all aspects of the Microsoft Suite, including managing inbound and outbound calls through Teams, data entry on Excel & reviewing invoices on Word.li liYou will be responsible for keeping the company Social Media pages, such as LinkedIn, Instagram & Facebook, up-to-date. You will do this to drive sales and respond to customer enquiries in a timely manner.li ul pstrongDesirable skills:strongp ul liUnderstanding of Microsoft Office Suite.li liCommunication skills.li ul pstrongSalary:strong 15,704 per annum.p pstrongWorking hours:strong Monday to Friday, 8am 4:30pm.p pstrongBenefits:strongp ul liOn-the-job training and support.li liFlexible and innovative working environment.li liEmployment upon completion of apprenticeship.li liOn-site parking.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Advanced Level 3 Apprenticeship

Posted 1 day ago 27 days until closing

A customer success executive will undertake Sales administration tasks to support the Sales team to sell more widely within new and existing customers while embodying our core values - Outstanding Customer Service, Trusted, Driven, Personal. The Customer success team supports the sales team in everyday sales activity and ensures happy customers through smooth running Sales Operations.

Advanced Level 3 Apprenticeship

Posted 2 days ago 26 days until closing

To work within the learning environment at CGL to gain experience in order to develop the skills and knowledge which will assist you to complete your qualification and progress in your career. You will support the administrative team at the project named above (Be Smoke Free), learning about and contributing to the organisational, and clerical aspects of the service.

Advanced Level 3 Apprenticeship

Posted 2 days ago 26 days until closing

pstrongEmployer description:strongp pCarpenters Group are one of the UKs leading providers of insurance and legal services. Their culture is what defines them as an organisation and has been built around their 4 core values: Professionalism, Teamwork, Quality and Respect.p pTheir diverse workforce delivers a professional but personable service to their clients, and they have fostered a culture built on this ethos which makes for an enjoyable place to work.p pstrongOverview:strongp pAs a Digital Legal Support Apprentice, you will provide crucial business support for personal injury claims, managing tasks like client communication, case management, document preparation, and diary management to assist fee earners and ensure the efficient operation of the Legal Customer Service Team.p pstrongResponsibilities:strongp ul liAct as the first point of contact for clients and third parties, providing proactive communication to manage claims and respond to queries in a professional and timely manner.li liUpdate and maintain client claim records using the bespoke Visualfiles case management system, ensuring data accuracy and compliance.li liLiaise with counsel and other legal representatives through Visualfiles to keep caseloads fully up to date and accessible to fee earners.li liCarry out accurate data entry tasks, using tools such as Microsoft Excel to capture, analyse, and maintain information that supports decision-making across the business.li liCollaborate with business stakeholders to prepare and report data insights, providing valuable information to various departments to improve efficiency and client service.li liManage the secure transfer and storage of digital files across shared drives, supporting seamless collaboration between teams and departments.li liAssist with the preparation of companywide communications and digital presentations.li liSchedule client and internal meetings via Outlook and coordinate virtual and in-person meetings to support effective team operations.li liUse Microsoft Teams daily to communicate with colleagues, share information, and attend meetings, developing strong digital collaboration skills.li ul pstrongDesirable skills:strongp ul liHigh level of accuracy and attention to detail.li liEnthusiastic and positive attitude with a general willingness to learn.li liStrong written and verbal skills.li liGood literacy and numeracy skills.li liBasic knowledge of MS Word and Excel.li liCustomer focussed and understanding the importance of excellent client care.li ul pstrongSalary:strong 20,000 per annum.p pstrongWorking hours:strong Monday to Friday, 9am - 5:30pm.p pstrongBenefits:strongp ul li2 x volunteering days to support charitable initiatives.li liMedicash cash plan claim back dental physio optical appointments.li liActive network of Wellbeing Champions providing mental health support.li liTraining and development opportunities.li liFunded social events to connect with your colleagues.li liLife assurance scheme (4 x salary).li liPension scheme.li ul pstrongFuture prospects:strongp p90 of QA apprentices secure permanent employment after completing: this is 20 higher than the national average.p pstrongImportant information:strongp pThis vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.p pStarting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.p pOn completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.p pIf you are interested in starting your career and receiving a work based qualification at the same time strongAPPLY NOW!strongp pstrongemPlease be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible. emstrongp

Advanced Level 3 Apprenticeship

Posted 2 days ago 26 days until closing

We are looking for a Junior Apprenticeship Consultant to join our dynamic team!

Advanced Level 3 Apprenticeship

Posted 2 days ago 30 days until closing

We are looking for a motivated and enthusiastic individual to join our team as a Business Administration Apprentice. This role is varied and will give you the chance to gain experience across recruitment, administration, and accounting tasks, while working towards a Level 3 qualification in Business Administration. Youll be supported by experienced colleagues and will play an important part in keeping our office running smoothly.

Intermediate Level 2 Apprenticeship

Posted 2 days ago 30 days until closing

We are a small but dynamic firm of qualified Accountants in Luton, offering a wide range of accountancy and compliance services. Our services include statutory accounts, personal and corporate tax returns, payroll, VAT, management accounts preparation, and HMRC regulatory support.As an Accounting Apprentice, youll gain practical experience in a professional accounting environment and develop a strong foundation in finance and compliance. You will work with a diverse portfolio of clients, including sole traders, partnerships, limited companies, and charities.

Advanced Level 3 Apprenticeship

Posted 2 days ago 71 days until closing

We are a small but growing firm of qualified Accountants in Luton, providing a wide range of accountancy and compliance services. Our work covers statutory accounts, tax returns, payroll, VAT submissions, management accounts, and support with HMRC regulations.As a Business Administration Apprentice, youll gain hands-on experience across different areas of accountancy and office administration. Youll work with a varied portfolio of clients, including sole traders, partnerships, limited companies, and charities.

Advanced Level 3 Apprenticeship

Posted 2 days ago 71 days until closing

We are looking for the next star of the recruitment industry to join our team as an apprentice. This is an exciting opportunity to gain hands-on experience in all areas of the business while completing a Level 3 Recruitment apprenticeship.The aim of the programme is to support the right candidate in developing the skills, knowledge, and behaviours required for a successful career in recruitment and sales, with opportunities for progression within the company.

Advanced Level 3 Apprenticeship

Posted 2 days ago 71 days until closing